Frequently asked Questions
01.Q. How will I know I have an actual booking?
A. You only have a booking when you have paid your reservation deposit and have a Reservation Number. If you do not have a Reservation Number you do not have a booking.
02.Q. Can I tow the unit myself?
A. No, none of the units are for self tow.
03.Q. Does the RV have air conditioning?
A. All of our units have air conditioning.
04.Q. How will I know if my site has enough power to run the air conditioning?
A. When booking your campsite ensure that it supplies a minimum of 30 Amp power.
05.Q. What time do we have to be out of the Trailer on the day we leave?
A. Check out time is 10 AM sharp with no exceptions.
06.Q. My site has no sewer hook-up. What happens when the holding tank gets full?
A. It is the responsibility of the renter to have the holding tank emptied. The campgrounds have a list of companies that will come to your site for approximately $25.
07.Q. How long will the holding tanks last?
A. With a family of four it lasts about four days with moderate use.
08.Q. Is propane supplied?
A. Yes it is, each unit has 2-30Lbs Propane tanks. You do not have return the tanks full.
09.Q. Do you supply Barbeques?
10.Q. How far does the electrical cord reach?
A. With the extension it will reach 50 feet.
11.Q. If we are at a campground with Cable hook-ups for T.V. do you supply the cable?
A. Sure just let us know you will need some cable.
12.Q. When are the final rental charges and damage deposit due?
A. All Charges and damage deposits are due 14 days in advance of the rental date with no exception. It will automatically be charged to the credit card on file unless instructed otherwise.
13.Q. How soon do I get my damage deposit refunded?
A. Normally damage deposits are refunded after the unit has been inspected for damage. It may take a few days for the refund to show on your account. This is due to Credit Card company policies and beyond our control.
14.Q. What time will my RV arrive at our campsite?
A. Between 1pm - 5pm. Most RV parks and campgrounds do not allow check-in’s before 1:00pm
15.Q. Do you book the campsite for us?
A. No, it is the responsibility of the renter to choose the campground and arrange the site ensuring the site will accommodate the size of the Trailer you are renting from us.